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Welcome to Doko!

Thanks for using our products and services (“Services”). The EZ Health Pal Services are provided by Healthcare Management Inc. (“HMS”), located at400 Applewood Crescent, Unit 100, Vaughan, Ontario, L4K 0C3 Canada. By using our Services, you are agreeing to these terms. Please read them carefully. Using our Services Don’t misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct. Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Don’t remove, obscure, or alter any legal notices displayed in or along with our Services. In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications. Many of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws.
Your HMS or EZ Health Pal Account You need a HMS Account o use our Service. You may create your own HMS Account, or your HMS Account may be assigned to you by an administrator of your facility. If you are using a HMS Account assigned to you by an administrator, different or additional terms may apply and your administrator may be able to access or disable your account. To protect your HMS Account, keep your password confidential. You are responsible for the activity that happens on or through your HMS Account. Try not to reuse your HMS Account password on third-party applications. If you learn of any unauthorized use of your password or HMS Account, follow these instructions. If your account was assigned to you by an administrator, please contact your administrator. If you are the administrator, then please contact HMS support. Privacy and Copyright Protection HMS’s privacy policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that HMS can use such data in accordance with our privacy policies. Your Content in our Services Our Service allows you to submit content. You retain ownership of your content. In short, what belongs to you stays yours. HMS gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by HMS as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by HMS, in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission. Our Warranties and Disclaimers
We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don’t promise about our Services. OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, NEITHER HMS NOR ITS SUPPLIERS OR DISTRIBUTORS MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. FOR EXAMPLE, WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SERVICES “AS IS”. SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES. Liability for our Services
WHEN PERMITTED BY LAW, HMS, AND HMS’S SUPPLIERS AND DISTRIBUTORS, WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF HMS, AND ITS SUPPLIERS AND DISTRIBUTORS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES (OR, IF WE CHOOSE, TO SUPPLYING YOU THE SERVICES AGAIN). IN ALL CASES, HMS, AND ITS SUPPLIERS AND DISTRIBUTORS, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE. Business uses of our Services If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify HMS and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees. About these Terms We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service. If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict. These terms control the relationship between HMS and you. They do not create any third party beneficiary rights. If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future). If it turns out that a particular term is not enforceable, this will not affect any other terms. For information about how to contact HMS, please visit our contact page.




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Doctor Anytime, Anywhere.


Receive high quality healthcare services from the comfort of your home. No wait time in our virtual clinic.


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No More Waiting Rooms!

Doko is a mobile app that gives you instant access to
a team of Canadian healthcare practitioners
specializing in Family Medicine, Mental Health, Diet &
Nutrition and Paediatrics.


What we can do.


Save a trip to the walk-in clinic with our
comprehensive mobile service.


Doctors Note



Prescriptions


Referals





Sick notes


Appointments


Lab Reports

Start a Live Consult in less than 60 seconds



Get the app for
Android

Doko was built from the ground up
for smartphones so you can get great
healthcare from anywhere.


Chat with our Care
Coordinator

Tell us about your health history &
what you’re concerned about, and
we’ll help you pick the right
membership plan for your needs.


Connect to your
on-demand care team

Chat with a doctor or nurse
practitioner as often as you need to,
or book appointments with our
other specialists as needed.

Our Doctors and Nurses
speak

Doctors and Nurses engage you immediately in the language of your choice. We’re the
first telemedicine platform in Ontario to offer language specific healthcare services.

Connect in English, Mandarin, Cantonese or Tamil.

Your health companion.

Doko accommodates your busy lifestyle. Ask our care team questions to help you feel better and take control of your health


What does it cost?


Affordable, accessible care from anywhere

General Pricing

Enterprise Pricing


UNLIMITED COVERAGE

Individual

$21/month

(Billed Annually)

Get unlimited access to the Doko care team for the entire family.

UNLIMITED COVERAGE

Family

$33/month

(Billed Annually)

Get unlimited access to the Doko care team for the entire year.

PAY AS YOU GO

Single Consult

$49


Connect immediately with a physician and receive unparalleled follow-up care from our care team..

Have a question?


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Our Partners
  • centennial college
  • nserc
  • nrc
  • ryerson university